Support

Florist One Customer Service

Ph: 877-428-8755

Mon-Fri 9AM to 8PM EST

Saturday 9AM to 8PM EST

Delivery

Flower delivery is provided by the preferred local florists. Delivery is available Monday to Saturday. Sunday delivery is not available. For same day delivery – orders must be placed before 1:00 PM in the recipient’s time zone. Requests for delivery at specific times of the day may be placed however cannot be guaranteed. Normal delivery hours for FloristOne preferred florists are between 9:00AM and 7:00PM.

Guarantee

We want you to be satisfied. If you feel the item delivered by one of our local florists is unsatisfactory FloristOne will pick up and replace the product or pick it up and refund your money or offer you a partial credit and let you keep the delivered product. Because of the perishable nature of flowers FloristOne asks that you contact them within 3 days of delivery with the details of your complaint.

Substitution

Substitution may be necessary to ensure your arrangement is delivered in a timely manner. The utmost care and attention will be given to your order to ensure that it is as similar as possible to the requested item. There shall be no substitution in the size or shape of arrangement.

Security

Order forms are encrypted prior to transmission over the Internet using secure socket layer (SSL) technology. All the personal information that you send us (including credit card numbers, names, addresses, and telephone numbers are encrypted so that your private information cannot be read by anyone as it travels over the Internet.

Privacy

Florist One® is concerned about your privacy and the security of your personal data and have made a strong effort to ensure that your personal information is safeguarded and have instituted a comprehensive privacy and security policy.

Currency

All prices quoted on this site are in United States Dollars.

Credit Cards

FloristOne accept the following credit cards for payment: Visa – Mastercard – American Express – Discover

Service Charges

All orders will be assessed a $14.99 service charge. If sending more than one item to the same location on a single order, only one service charge will be assessed.

Order Online or Call (888) 488-8627